Aliveprintguide (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://aliveprintguide.com, make a purchase, or contact us.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our site.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Personal details: name, email address, billing/shipping address, phone number.
• Payment information: credit/debit card details (processed securely by our payment partners; we do not store card details).
• Account details: username, password, and preferences (if you create an account).
• Customer service inquiries: information you send us via email, forms, or live chat.

B. Information Collected Automatically

When you use our site, we may collect:

• Device and browser information: IP address, browser type, operating system.
• Usage data: pages visited, products viewed, time spent on our site.
• Cookies and tracking technologies: to improve site functionality and personalize your experience.

2. How We Use Your Information

We use your information to:

1. Process and fulfill orders for printers, ink, and paper.
2. Provide customer support and respond to your inquiries.
3. Send order confirmations, shipping updates, and other transactional communications.
4. Improve our website’s functionality, product offerings, and customer experience.
5. Send promotional emails or newsletters (only if you have opted in).
6. Detect and prevent fraudulent transactions.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

• Remember your preferences and cart contents.
• Analyze website traffic and user behavior.
• Provide personalized product recommendations.

You can disable cookies in your browser settings, but certain site features may not work properly.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Payment processors (to securely handle transactions).
• Shipping companies (to deliver your orders).
• Service providers (for website hosting, analytics, and marketing).
• Legal authorities (if required by law or to protect our rights).

5. Data Retention

We keep your personal information only as long as necessary for:

• Order processing and delivery.
• Legal, tax, and regulatory requirements.
• Resolving disputes and enforcing agreements.

6. Your Privacy Rights (US Residents)

Depending on your state, you may have the right to:

• Access and request a copy of the personal data we hold about you.
• Request corrections or deletion of your personal data.
• Opt out of receiving marketing communications.

To exercise your rights, contact us at info@aliveprintguide.com.

7. Email Marketing & Opt-Out

If you subscribe to our newsletter, we may send you updates about products, discounts, and promotions.
You can opt out anytime by clicking the “unsubscribe” link in any email or contacting us directly.

8. Data Security

We take reasonable steps to protect your personal data, including:

• SSL encryption on all transactions.
• Secure storage for customer records.
• Restricted access to personal data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here. Continued use of our site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aliveprintguide
Email: info@aliveprintguide.com
Website: https://aliveprintguide.com